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Inspection report

Date of Inspection: 9 January 2013
Date of Publication: 2 February 2013
Inspection Report published 2 February 2013 PDF

Overview

Inspection carried out on 9 January 2013

During a routine inspection

We spoke with people who used the service. They were all very happy with their care. They told us that they were given support when needed, but were also given the chance to be as independent as possible.

People said �The care staff are lovely, they look after us very well and the food is nice with plenty of choices.� One relative told us �The care here is very good and people are happy and safe.�

Sufficient staff were on duty to meet the needs of people who used the service. Staff received training to ensure that their skills and knowledge remained up to date and the manager regularly supervised their work practice.

We found that although care needs were being met the care documentation was not detailed especially around physical and mental health needs. We also had some minor concerns about infection prevention and control practices, which were discussed with the provider and manager on the day of our visit.