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Inspection report

Date of Inspection: 20 May 2014
Date of Publication: 3 July 2014
Inspection Report published 03 July 2014 PDF | 81.43 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 20 May 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and reviewed information given to us by the provider.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

We looked at staffing rotas which showed that there was an appropriate level of staffing in place. At the time of our visit the home had 22 residents. The home maintained staffing numbers of five care workers in the morning and four in the afternoon. At night they had two care workers. There were enough qualified, skilled and experienced staff to meet people’s needs. People told us “If I need a hand they [staff] are always about” and the staff are “A nice bunch”.

We saw there were ancillary staff employed to undertake housekeeping, activities and catering tasks. People told us that “They [staff] do bits and pieces with us in groups, making things, arts and crafts”. This enabled the care staff to concentrate on providing care and support to the people living at the home. We saw that this was sufficient to meet the needs of the people who lived at the home.

During our visit we observed the routines in the home. We saw that people who lived at the home received care and support in a calm and relaxed manner. We spoke with the staff on duty. They felt there were enough staff on duty to be able to give the care people needed to a good standard.