You are here

All reports

Inspection report

Date of Inspection: 19 September 2013
Date of Publication: 24 October 2013
Inspection Report published 24 October 2013 PDF | 82.41 KB

Overview

Inspection carried out on 19 September 2013

During a routine inspection

At the time of our inspection the provider did not have a registered manager in post.

We spoke with four people who lived at the home, three staff and looked at three people�s care plans.

We saw that people were treated with dignity and respect and involved in their care.

Care plans we looked at were up-to-date and reflected the individual needs of people.

All areas of the home were tidy, most areas were seen to be clean. However, we found that low staffing levels could affect the quality of domestic cleaning.

We found that parts of the home required refurbishment and maintenance.

We saw the home had an effective complaints procedure.