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Inshore Support Limited - 108 Barnfield Avenue Good

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Inspection report

Date of Inspection: 24 October 2013
Date of Publication: 16 November 2013
Inspection Report published 16 November 2013 PDF


Inspection carried out on 24 October 2013

During a routine inspection

At the time of our visit there were three people living at Inshore. People who used the service had limited verbal communication skills but were happy to be introduced to us. We observed people moving freely around the home, taking part in activities and making choices about how they wanted to spend their time.

We were able to observe people in the communal areas of the home and we spoke with two relatives of people who lived at Inshore. One relative told us, "My relative is happy, we are lucky we have them there."

People who used the service were protected from the risk of abuse. There were appropriate policies and procedures in place to provide guidance to staff if they suspected abuse. We saw rigorous recruitment procedures were in place to ensure staff were safe to work with vulnerable adults.

There were appropriate numbers of staff present to meet the needs of people who used the service. Staff numbers allowed for individual attention for people whilst others were involved in activities outside the home.

During our visit we asked about the process for monitoring the quality of the service. We saw the home had good monitoring procedures in place. Evidence was available to show checks were regularly made on records and care plans.