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Inshore Support Limited - 108 Barnfield Avenue Good

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Inspection report

Date of Inspection: 28 February 2013
Date of Publication: 3 April 2013
Inspection Report published 3 April 2013 PDF


Inspection carried out on 28 February 2013

During a routine inspection

On arrival at the home we spoke with the manager. The manager was an interim manager who had recently applied to be the registered manager. The registered manager shown at the top of this report had recently resigned.

We were able to meet two people who used the service at the time of our visit. People who used the service had limited verbal communication skills but were happy to be introduced to us. We observed people moving freely around the home, taking part in activities and making choices about how they wanted to spend their time.

We spoke with relatives and advocates of people who used the service. One person told us "They take people out and about for walks and other activities." Another person told us "My relative always seems happy there and is pleased to go back after a visit.�

People who used the service were protected from the risk of abuse. We saw rigorous recruitment procedures were in place to ensure staff were safe to work with vulnerable adults.

There were appropriate numbers of staff present to meet the needs of people who used the service. The staff numbers allowed for individual attention for some people whilst others were involved in activities outside the home.

During our visit we asked about the process for monitoring the quality of the service provided. We saw the home had good monitoring procedures in place. Evidence was available to show checks were regularly made on records and care plans.