Archived: London Centre for Refractive Surgery (Ultralase Harley St)

15 Harley Street, London, W1G 9QQ (020) 7580 9010

Provided and run by:
Ultralase Limited

Important: The provider of this service changed. See new profile

All Inspections

4 October 2012

During a routine inspection

We spoke to two people who had used the service and looked at recent written patient feedback. They described the staff as 'absolutely amazing', 'very kind' and said they were provided with appropriate information about their treatment options. They described their overall treatment as 'brilliant' and 'absolutely perfect', said that their medical histories were checked before treatment and that their treatment was followed up afterwards. People using the service also told us that they felt 'safe' whilst doing so and would be happy to raise any concerns they had with staff. In the recent written patient feedback people who had used the service were asked about what the staff were like and the overall quality of their treatment. They rated the service positively in all aspects covered by the survey.