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Langley Court Rest Home Good

All reports

Inspection report

Date of Inspection: 4 January 2013
Date of Publication: 5 February 2013
Inspection Report published 5 February 2013 PDF

Overview

Inspection carried out on 4 January 2013

During a routine inspection

We found that people we spoke with were complimentary about the way they were consulted and spoken to regarding their care. People who use the service were given appropriate information and support regarding their care or treatment.

We looked at a sample of records and care plans. These showed that people�s needs were assessed and care and treatment was planned and delivered in line with their individual care plan.

We observed that people were supported to be able to eat and drink sufficient amounts to meet their needs and received appropriate assistance where required. People had the choice of eating in the main dining area, at a table in the lounge or in their own rooms.

The home had a procedure in place for the reporting of any concerns regarding safeguarding.

We found that people were protected from the risk of infection because appropriate guidance had been followed and they were cared for in a clean, hygienic environment.

Staff we spoke with confirmed that they had been checked and interviewed prior to employment in the home. One new member of staff confirmed that they were about to go on an induction course, while other staff told us that they had received updated training in areas such as safeguarding, moving and handling and medication administration.

The provider had an effective system to regularly assess and monitor the quality of service that people receive, which included seeking the views of relatives and staff.