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Inspection report

Date of Inspection: 27 November 2012
Date of Publication: 4 January 2013
Inspection Report published 4 January 2013 PDF

Overview

Inspection carried out on 27 November 2012

During a routine inspection

During our visit we spoke with two people who use the service, two relatives and five staff. One person said �I like it here� and another told us they enjoyed the food. The relatives we spoke to said they were happy with the home and the care that people received. They said that whenever they turned up they were always greeted by staff and offered a drink. They told us the staff understood the needs of their relative and they keep them informed of any changes to their health or care needs. The staff we spoke with said they felt there were enough staff to meet people�s needs and that everyone worked well as a team.

The service used only fresh foods for the preparation of meals, and took into account people�s individual taste preferences and needs in relation to the foods provided.

The environment of the home was maintained, maintenance and redecoration was ongoing to ensure the home was safe and pleasant for the people who use the service.