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Archived: Michael House

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Inspection report

Date of Inspection: 24 January 2012
Date of Publication: 2 March 2012
Inspection Report published 2 March 2012 PDF

Overview

Inspection carried out on 24 January 2012

During a routine inspection

Everyone we spoke to told us they were happy with the care and support they received and they felt involved in how their care was delivered.

People said they had the help they required and they were encouraged to be as independent as possible. One person told us �Staff help us when we need help but they encourage us to do things for ourselves.� Another person told us that staff never say �We can�t do that.�

People told us that they have regular meetings to discuss things about Michael House

One person told us that the changes taking place at Michael House were a bit confusing but they weren�t worried about the changes. (The changes Michael House are making are explained later in this report).