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Inspection report

Date of Inspection: 20 February 2013
Date of Publication: 21 March 2013
Inspection Report published 21 March 2013 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 20 February 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People who use the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

The provider has taken steps to provide care in an environment that is suitably designed and adequately maintained. A range of internal checks and external servicing contracts were in place. Records seen included comprehensive fire equipment checks and servicing records. This record included information about regular fire drills and an up to date fire risk assessment for the building. We saw that pictorial symbols had been used to enable those people who could not read to understand the fire action plan.

There was a health and safety risk assessment in place which covered all potential risks in the home. This document included information about all the checks that were undertaken to reduce the potential for incidents and accidents. There wrer records of regular external checks that had been undertaken. This included a five yearly electrical installation check on 25th October 2011. A legionella check on 19th April 2012 and a gas safety check on 27th June 2012. In addition, documentation confirmed that an internal audit had been undertaken on hazards which could lead to slips, trips or falls.

The provider had access to maintenance staff who could be called upon when maintenance issues arose. Records were maintained of when maintenance issues were raised and when they were rectified. The annual development plan included information about when replacement and refurbishment in the home had taken place and what issues were planned for the forthcoming year.

All cleaning products were locked in a secure cupboard and met with the Control of Substances Hazardous to Health regulations. We were told that the service tried to source environmentally friendly products whenever possible but in any event data sheets for all products used were kept and were seen.