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Archived: RNIB Tate House

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Inspection report

Date of Inspection: 2 September 2013
Date of Publication: 27 September 2013
Inspection Report published 27 September 2013 PDF | 78.72 KB

Overview

Inspection carried out on 2 September 2013

During a routine inspection

People's needs were assessed and care and treatment was planned and delivered in line with their individual care plan. People described the care and support they received as "Very helpful", "Staff come when I ring the call bell" and "Staff have a very good understanding of people's history which means they receive care that is personal to them."

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. The provider had policies in place for safeguarding and whistle-blowing which were prominently displayed within the home. Staff demonstrated a good understanding of their role in protecting people from abuse.

We looked at the medicines records and stock for two people's controlled drugs and found these to be correct. We also checked the records and stock for a range of other medicines for five people. Records were complete and medicines could be accounted for. Our checks found the stock levels corresponded with the medication administration records (MARs).

Records showed that people were cared for, or supported by, suitably qualified, skilled and experienced staff.

Appropriate arrangements were not in place for the reporting of incidents at Tate House. We have asked the provider to address this issue.