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Archived: Farnham Dialysis Unit

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All reports

Inspection report

Date of Inspection: 16 January 2012
Date of Publication: 13 February 2012
Inspection Report published 13 February 2012 PDF | 59.94 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 16/01/2012 and talked to people who use services.

Our judgement

Staff received support and training that assisted them in understanding and meeting the health and welfare needs of the people who used the services.

Overall, we found that Farnham Dialysis Unit was meeting this essential standard.

User experience

We did not on this occasion speak with people about this outcome so cannot report what people using the services said.

Other evidence

Staff told us they were supervised formally every six months and have continuous supervision as they perform their duties. This was verified during discussions with the manager. Staff told us they were enabled and encouraged to seek help and advise at any time if they were in doubt. The manager said the service does not use agency staff or student nurses. All newly employed nurses are required to undertake the service's internal induction programme. We observed two newly appointed nurses undertaking their induction and we were told these nurses were supernumerary. We were told that all newly appointed staff were supervised until such training was completed satisfactorily. .

Staff told us they had a learning and development plan which was developed at supervision and this wais regularly reviewed and kept up to date with their identified training needs. Some training was updated on expiry of certificate, whilst others were updated as necessary especially if there is any new legislation requiring this to happen. Staff told us they were well managed, that they were aware of their roles and responsibilities and their lines of accountabilities. They informed us these were outlined in their job descriptions. Staff also informed us the numbers of nurses to patients were reduced recently. This was causing some frustration as the nurses said they were not able to fit their tasks into the time allocated. In discussion with the manager, she acknowledged this reduction in staffing levels and assured us she was working hard on improving staff morale.