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Inspection report

Date of Inspection: 4 July 2013
Date of Publication: 30 July 2013
Inspection Report published 30 July 2013 PDF

Overview

Inspection carried out on 4 July 2013

During a routine inspection

During our inspection, we found that staff ensured that people and their families were involved in decisions about their care where possible and that staff gained consent before carrying out care and treatment. Where people did not have the capacity to consent, best interest decisions were made as required and staff were aware of their role in ensuring people's human rights were respected.

We found that people's needs had been assessed on admission and that person centred care plans, which included detailed risk assessments were in place to support people's individual needs. We saw that relatives and healthcare professionals were involved in people's care and that care plans were regularly reviewed to ensure people's needs were met.

We found that people were supported to be able to eat and drink sufficient amounts to meet their needs and that their nutritional intake was monitored. We saw that healthcare professionals were involved where necessary to review people's nutritional needs, and care plans were adapted accordingly to ensure people's welfare.

We found that the provider had effective systems in place to reduce the risk and spread of infection. Staff had received training in infection control and cleaning audits showed that the cleanliness in the home was maintained. Staff were supported to carry out their roles and had received a range of training, regular supervision, annual appraisal and attended regular staff meetings.