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The Pines Residential Care Home Good

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Inspection report

Date of Inspection: 18 February 2013
Date of Publication: 14 March 2013
Inspection Report published 14 March 2013 PDF

Overview

Inspection carried out on 18 February 2013

During a routine inspection

The Pines Home Care is registered to provide accommodation and personal care and also operates a domiciliary care agency. At this inspection we focused on the care home.

During our inspection we looked at five care plans and spoke with three of the people whose plans were had examined. We spoke with three members of staff and the manager.

People we spoke with gave positive comments concerning their time spent at the home.

People�s diversity, values and human rights were respected.

People told us their needs had been assessed before they came to live at the home and they were kept involved in their daily support and care.

People were protected against the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

People were cared for by sufficient numbers of staff to ensure their needs were met.

We found the provider had an effective system in place to regularly assess and monitor the quality of service that people received.