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Sulis Bath Hospital Limited Good Also known as Circle Bath

All reports

Inspection report

Date of Inspection: 2 February 2013
Date of Publication: 22 March 2013
Inspection Report published 22 March 2013 PDF


Inspection carried out on 2 February 2013

During a routine inspection

Patients who were using this service were given a range of information to enable them to make decisions about their care. One person told us, "I was told what was wrong with me and given the alternative treatments I could have and the impact of these. This helped me make the best decision for me at this time.�

Patients we spoke with told us they had been provided with a range of information at all stages of their patient journey, saying, "I am completely happy with the care and treatment. The doctors, nurses and other staff gave me information and I was always able to ask for what I needed.� and �If I needed to know anything I could ask and I always got an answer.� One person told us, �The physiotherapy is great, they gave me some really good exercises to help me recover, I am very pleased with the service.�

Patients we spoke with told us that the staff are caring and professional, one patient told us, � I feel very safe and secure knowing I am in good hands here, the staff know what they are doing.�

Patients told us that they were aware of the records that the hospital kept and that they are able to view these. One patient said, �I know what they write and was involved in my care where I needed to be.�

Patients using the service were satisfied with the way their medication was managed, They said, �I get my pain relief when I need it.� and "Staff are clear about what medication I need and give this to me when I am supposed to have it.�