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Circle Hospital (Bath) Ltd Good Also known as Circle Bath

All reports

Inspection report

Date of Inspection: 5 September 2011
Date of Publication: 24 October 2011
Inspection Report published 24 October 2011 PDF

Overview

Inspection carried out on 5 September 2011

During a routine inspection

Patients that we spoke with told us that they had been provided with a range of information at all stages of their patient journey, saying �I couldn�t fault the information which I have been given� and �everyone has been excellent and friendly also making my family feel welcome�.

The hospital provides a service to adults and children, parents that we spoke with told us that they had signed a consent form with full explanations which left them �feeling that there were no surprises� and they had been fully informed.

Patients were complimentary about the food telling us �I get a menu for each meal� and �lovely food�.

Patients using the service that we spoke with told us that staff met their needs telling us �I ring the bell if I want some painkillers� and �I felt sick and am able to ask the staff if I want anything, they also try to keep me pain free�.

Patients that we spoke with told us that they were aware that their views of the hospital and their experience would be gathered after their procedure.