You are here

Archived: The Lawns

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 20 December 2013
Date of Publication: 24 January 2014
Inspection Report published 24 January 2014 PDF


Inspection carried out on 20 December 2013

During a routine inspection

During our visit we spoke with four people who live in the home. We also spoke with three relatives and five members of staff.

People told us they were enabled to understand the care and support choices available to them. People told us their privacy and dignity was respected. A person who lives in the home said, �They always let you know what�s happening or what�s going on.�

We spent time observing how staff interacted and supported people during breakfast and tea. We saw staff treating people with respect throughout the time we spent at the home. A person told us, �The staff are very nice.�

We saw that people had care plans in place and that they experienced safe and effective care that met their needs and protected their rights. A person told us, �It�s a very good home.�

We found that the home environment was safe. People experienced accessible surroundings that promoted their wellbeing.

Staff were properly supported to provide care, via appropriate training opportunities, supervision and appraisal. Staff were enabled to gain further skills and qualifications that were relevant to the work that they did.

We also saw that the home had systems in place to regularly monitor and quality assure the care people received.