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Archived: Streets Meadow

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Inspection report

Date of Inspection: 6 November 2013
Date of Publication: 6 December 2013
Inspection Report published 06 December 2013 PDF | 75.54 KB

Overview

Inspection carried out on 6 November 2013

During an inspection to make sure that the improvements required had been made

People who used the service told us that they were looked after well. One person told us, "I have never been so well looked after.” People's needs were assessed and care and treatment was planned and delivered in line with their individual care plan.

Medicines were prescribed and given to people appropriately. We saw that medicine administration records were up to date, with no gaps in recording.

People who used the service, their representatives and staff were asked for their views about their care and treatment and these were acted on. One relative told us, “They have always responded to everything I mention.” The provider had an effective system to regularly assess and monitor the quality of service that people received.

People's care records were accurate and fit for purpose.The care records had recently been audited by the registered manager to ensure they were accurate. We checked other records relevant to the management of the services and saw that they were accurate and fit for purpose.