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Inspection report

Date of Inspection: 9 June 2014
Date of Publication: 5 July 2014
Inspection Report published 05 July 2014 PDF | 81.32 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 9 June 2014, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

There were effective recruitment and selection processes in place.

Reasons for our judgement

We saw that the people who lived in the home were comfortable in the presence of the staff. Friendly relationships were evident and staff were available at all times. One of the people who lived in the home told us, “The staff are good.” A visitor to the home told us, “They (the staff) are very polite, very friendly.”

The provider had robust recruitment procedures in place to ensure only appropriate people were employed to work at the home. This meant people were protected from the risk of harm.

We checked the recruitment records for three staff employed at the home. The records included documentation for all the recommended pre-employment checks. These included, completed application forms, references, evidence of identification, pre-employment health questionnaires and a record of interview. All the records also included the outcomes of the disclosure and barring checks to ensure that the staff members were suitable to work with vulnerable people.

The records showed and a staff member confirmed that new staff received induction training to ensure they were competent to work with the people in the home.