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Archived: Kingsmead Lodge

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Inspection report

Date of Inspection: 11 September 2012
Date of Publication: 2 October 2012
Inspection Report published 2 October 2012 PDF | 46.24 KB


Inspection carried out on 11 September 2012

During a routine inspection

We spoke with two people who live at the home. One person told us that the home was “good”. The other person was unable to communicate verbally but was able to express themselves through the interpretation of facial expressions. We asked if they liked living at the home and they indicated that they did.

We also spoke with two visitors. One told us that their family member was “thriving”. Another told us that their relative had managed to put on much needed weight since living at the home. Both expressed confidence in staff to deliver good care and felt that they were kept informed of any changes or developments. They also told us that their family members were safe living there.

To help us understand the experience of people using the service, we used our Short Observation Framework for Inspection tool (SOFI). This allowed us to spend time watching what was going on in the service and to record how people spent their time, the support they got and whether or not they had positive experiences. We also observed those who were unable to express their needs. Using this tool, we found that staff had the necessary time and skills to care for people appropriately and safely.