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Archived: Kingsmead Lodge

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Inspection report

Date of Inspection: 25 October 2011
Date of Publication: 7 December 2011
Inspection Report published 7 December 2011 PDF | 56.08 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 25/10/2011, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

Staff were sufficient in number on the day of our visit, and people received care that met their assessed needs.

Overall, we found that Kingsmead Lodge was meeting this essential standard.

User experience

We spoke to one person who said that staff were very caring.

Other evidence

We looked at staffing rotas and noted that there was an appropriate level of core staffing in place. Generally there were sufficient staffing levels with an appropriate skill mix at all times, including cover arrangements for planned and sudden staff absences. We saw on the staff rota that additional staff were provided when someone needed one to one care from a staff member, and that staff were rotaed on to take people swimming.

Most staff spoken with stated that there were sufficient staff in place to be able to give the care that people needed, to a good standard. We spoke to one member of staff who said they felt there were not always enough staff to provide one to one time for people. The member of staff said that overall numbers of staff on shift had been cut in recent years. We observed that call bells were being answered and that staff were able to spend time with and interact with people in a positive manner during our visit.

The manager explained the staffing structure to us. During the day there is a nurse and three or four care assistants working on each wing, and at night there is a nurse and three care assistants, all of whom are awake. She told us that there had been some recent staffing changes, and that all new staff were now fully inducted and competent in their roles. Staff absences are covered by staff from other homes owned by the provider rather than agency staff.

We spoke to a team leader who told us how he mentored new staff. Staff told us that they had had mandatory training in the last year, as well as training specific to the needs of people who lived at the home, such as epilepsy training and diabetes awareness. They told us that there was a good team working at the home, and that they were able to raise any issues with their manager