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Archived: Donness Nursing Home Inadequate

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Inspection report

Date of Inspection: 27 September 2012
Date of Publication: 24 October 2012
Inspection Report published 24 October 2012 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 27 September 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

People we spoke with said that staff were supportive and helpful. Staff knew how to respond to specific health and social care needs and were observed to be competent with such. Staff spoke confidently about the care practices they delivered and understood how they contributed to people’s health and wellbeing.

Staff told us they received health and social care needs specific training which they believed helped to equip them to do their job. Staff said they received supervision and appraisals and that the registered manager provided close supervision, advice and support. Staff we spoke with confirmed that they had completed National Vocational Qualifications (NVQs) in health and social care in order for them to provide people with the right care and support. Staff were also completing accredited training, such as end of life care. These then fed into their NVQ courses and optimised the performance and ability of staff within the home.

We saw the home’s training schedule for 2012 which outlined the courses planned and completed by staff members. The home's mandatory courses included safeguarding, health and safety, fire safety, moving and handling and first aid. Additional courses completed by staff included end of life care, skin care, dementia care and the Mental Capacity Act (2005). Face to face digital syringe driver training for registered nurses was booked for 9 October 2012.

This demonstrated that Donness Nursing Home recognised the importance of a staff team who were well trained and supported in order to meet the needs of the people living at the home.