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Archived: Donness Nursing Home Inadequate

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Inspection report

Date of Inspection: 27 September 2012
Date of Publication: 24 October 2012
Inspection Report published 24 October 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 27 September 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

People we saw and spoke with confirmed that they felt safe and supported by staff at Donness Nursing Home and had no concerns about the ability of staff to respond to safeguarding concerns. They felt that their human rights were upheld and respected by staff.

We observed a relaxed atmosphere, where people said they were happy in their surroundings and with the staff supporting them. The home was welcoming and decorated in a way that reflected the group of people living at the home. For example bedrooms were individually personalised to reflect the characters of the people living there. This demonstrated that care was given to ensure the home was homely and comforting for the people living there and ensured that familiar objects were accessible for them to refer to if needed.

We spoke with staff about their understanding of what constituted abuse and how to raise concerns. They demonstrated a good understanding of what kind of things constituted abuse and knew where they should go to report any suspicions they may have. Staff we spoke with felt confident about responding to changing needs and knew what signs of abuse to look out for during their daily practice. Staff informed us that they had received formal safeguarding training.

We saw the home's safeguarding policy, which was written in line with nationally recognised guidance. The policy included those who should be informed and involved if a safeguarding issue was identified. For example the local authority and Care Quality Commission. Staff we spoke with knew where to locate the policy, had read it and stated that they could access it quickly if needed.