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Archived: Donness Nursing Home Inadequate

All reports

Inspection report

Date of Inspection: 26 January 2012
Date of Publication: 22 February 2012
Inspection Report published 22 February 2012 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

Staffing levels have improved and are in line with people’s needs, which are closely monitored.

Overall we found that Donness Nursing was meeting this essential standard.

User experience

People who lived in the home told us that care workers were always "friendly" and "thoughtful" and there were always enough care workers to meet their personal care needs. One person told us ‘there has been a lot of new staff, which is better”.

Throughout the day we saw that people had attention when they needed it and according to their plans of care.

Other evidence

We spoke to six care workers about their work. All of the care workers had a positive attitude and told us that they enjoyed working at the home. They told us that the manager listened and had increased the numbers of care workers on each shift since the last inspection. One person said that this “has taken a lot of pressure off and we have more time to sit and talk to people”. Another care worker told us that spending time with people is “actively encouraged” and that “matron’s been updating care plans”.

We looked at three weeks of duty rosters, which showed actual shifts that had been worked. There were low levels of sickness and leave had been covered. The duty rosters showed that staffing levels had been increased since we last inspected the home.

We spoke to the provider who told us that they were closely monitoring people’s needs and had been reviewing these regularly. They told us they would increase the number of care workers further if people’s needs changed or more people were admitted to the home.