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Archived: South Lodge

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Inspection report

Date of Inspection: 17 February 2012
Date of Publication: 14 March 2012
Inspection Report published 14 March 2012 PDF | 50.08 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 17/02/2012 and observed how people were being cared for.

Our judgement

The provider is compliant with this outcome. Systems are in place to ensure there are sufficient numbers of staff with the right knowledge, to support people living at the home.

User experience

People we spoke with confirmed that they liked the staff and that they supported them well.

We observed staff treating people with respect, and supporting them to make their own choices and decisions.

Other evidence

The manager confirmed that the service was fully staffed. During our visit, we observed there to be sufficient staff on duty to meet the needs of the people living at the home.

The manager had a system in place for identifying gaps in staff training or when refresher training was due; to ensure staff working in the home had the necessary training to meet the specific needs of the people living there. Training records showed that staff had been trained in a number of important areas such as safeguarding of vulnerable adults, dementia care, epilepsy and diabetes.

Staff were able to demonstrate that they understood the needs of the people they were providing support to. For example, they spoke clearly about the needs of someone who had diabetes. They understood that good control was key to supporting the person to manage the condition, and they were doing this through medication, diet and checking the person's blood sugar levels on a regular basis.

Plans were underway for South Lodge to change from a care home to a supported living service. The majority of staff had also completed training regarding supported living; to help them to understand the differences between the two types of service and how this might impact on the people they were supporting.