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Inspection report

Date of Inspection: 1 August 2013
Date of Publication: 28 August 2013
Inspection Report published 28 August 2013 PDF | 74.22 KB

Overview

Inspection carried out on 1 August 2013

During a routine inspection

The majority of people that we met with during our inspection on 01 August 2013 were not able to tell us about the care and support they received whilst living in the home, due to their complex needs. However, observations made during our visit showed that people were satisfied and happy with the care and the attention they received from care staff.

Care and support was regularly reviewed which ensured that peoples’ needs were met. There was evidence of people’s involvement in the planning of their care and support. Medicines were well organised and administration records were in good order. All records we looked at were safely stored and protected people’s privacy and confidentiality.

There were appropriate recruitment procedures in place which ensured that only staff that were suitable to work with vulnerable people were employed.