Archived: Mencap C/S (North Norfolk)

Eastgate Place, Salhouse Road, Norwich, Norfolk, NR13 6LA (01603) 263208

Provided and run by:
Royal Mencap Society

All Inspections

14 March 2012

During a routine inspection

Mencap Community Support (North Norfolk) provides staff for people living in a supported living environment. We conducted this inspection by visiting the Mencap office in Norwich and also met with two people who lived in one of the supported living bungalows.

One person told us that they were in the process of buying a car and that they were really looking forward to getting it, so they could go out more. This person also told us that they didn't go to the day centre at the moment but they said they liked listening to their music on the radio.

The people we met with during our visit appeared happy and content and people responded positively with staff interactions, which we saw were person centred and respectful. We observed people's body language and saw that they were relaxed and comfortable with the staff who were on duty during our visit.