You are here

Archived: Dilston College

All reports

Inspection report

Date of Inspection: 14, 15 January 2013
Date of Publication: 13 February 2013
Inspection Report published 13 February 2013 PDF | 80.59 KB

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 14 January 2013 and 15 January 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People's privacy, dignity and independence were respected.

Reasons for our judgement

We found that the privacy, dignity, independence and human rights of the people in receipt of care and support were maintained and promoted.

We observed many positive interactions between staff and students on the day of our visit. Staff spoke to students politely and with respect. Students' had their own private space within each accommodation and we saw staff knocked on their bedroom doors before entering. This showed that people's privacy was respected.

We found that students were offered choices. For example, there was a selection of foods available at lunchtime and we saw that staff encouraged students' to choose their seat in the canteen. There was a pictorial and written menu on display within the canteen area which showed that the communication abilities of students were considered and respected. Staff told us that although students followed a timetable of learning, they were not forced to partake in any sessions or activities if they did not want to. Students' told us that at weekends, within boundaries, they pursued activities of their choosing with staff support and guidance. This showed that people were treated with dignity and respect.

The ethos of Dilston College was very much to promote peoples' independence and teach life skills with a view to people ultimately being able to do as much as possible for themselves. We found that staff promoted independence continuously. For example, we saw staff encouraged and supported one student to cook an evening meal, another to maintain cleanliness within their accommodation, a third student to eat their lunch independently in the canteen and several students to take part in activities within the college.

Staff told us, and records confirmed that students' were involved in a range of community based activities related to their learning and development which included for example, swimming, shopping, using public transport and socialising. This showed that staff provided appropriate opportunities, encouragement and support to people, which promoted their independence and community involvement.

We found that students' were involved in decisions made about their care, alongside their relatives. The preferences of students' and their families had been documented, for instance, in relation to preferred healthcare providers. In addition, we saw evidence that those students' who were able, were directly involved in regular reviews with their tutors, about their learning, needs and abilities. The documentation related to these reviews was picture-based to allow for students' understanding. We concluded that students' were provided with appropriate information about their care, and where possible, they were involved in decisions made related to their care.