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Archived: Dilston College

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Inspection report


Date of Publication: 10 February 2012
Inspection Report published 10 February 2012 PDF | 32.07 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we hold about this provider, checked the provider's records and reviewed information from stakeholders.

Our judgement

The service is compliant with this outcome. Systems are in place to identify and manage any potential harm.

User experience

This review was carried out to check improvements made to the service's procedures about safeguarding adults. We did not speak directly with users of the service on this occasion.

Following the last inspection of the service we attended a safeguarding meeting. The local safeguarding authority had spoken with users of the service. They confirmed that people felt safe and were happy with the care and attention they received. The local safeguarding authority told us they were satisfied with the outcome and did not need to continue to monitor the service.

Other evidence

At the last inspection we said 'A failure to identify concerns raised by a whistle-blower as a disclosure under the provider's whistle-blowing policy, and to make the necessary notifications to the Regulator and relevant safeguarding professionals, meant that a person using the service was not fully protected against the risk of abuse.'

Following that inspection we attended a meeting between the local safeguarding authority and the service where it was confirmed that the safeguarding issue could be closed. The local safeguarding authority were satisfied with the response of the service. The provider and the safeguarding team had confirmed that local policies were in place to keep people safe and staff at the college demonstrated an understanding of them.

The provider confirmed to us that staff had received further guidance and training regarding the management of whistle-blowing and safeguarding issues. The service had also changed the way it managed allegations. The provider co-operated fully with CQC and was able to demonstrate how the incident had been used as 'lessons learned' to improve the service.

The local safeguarding team confirmed that there have not been any incidents of concern since our last inspection of the service.