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Archived: Richmond House

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Inspection report

Date of Inspection: 4 November 2013
Date of Publication: 26 November 2013
Inspection Report published 26 November 2013 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 November 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff and reviewed information given to us by the provider.

Our judgement

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Reasons for our judgement

People we spoke with who lived at the home did not specifically comment on this outcome area.

We spoke with the registered manager about how the home managed the ordering, storage, administration and disposal of medications for people who lived at the home. We were told the home used a pharmacy based medication system for administration, recording and disposal of unused medications.

We saw there were completed Medication Administration Records (MAR) in place for each person who was assisted with their medication. We reviewed these records and saw each one was personalised with the name, date of birth and photograph of the person they were for.

Records recorded what medications had been prescribed for each person and provided details of how much should be taken and when. Each person had a medication pen picture completed in their support plan. This included a list of all medicines that were required to be taken, what they were used for and any potential side-effects of the medications. We saw that any changes to medication needs were recorded under a health monitoring section within the support file.

We saw the home had a medication policy and procedure in place. We were shown that all medication is stored in a locked cabinet in the office at the home which is also kept locked unless being used. Medications were stock checked daily, before and after administration.

We looked at the results of a medication audit that was undertaken by a recent external pharmacy visit. We found that all of the issues identified by the audit had been resolved by the home. This included ensuring photographs were used to assist with identification of people who were administered medications.

All staff who assisted with medication administration were up to date with their medication e-learning modules and demonstrated a good knowledge of this area.