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Archived: Royal Mencap Society - 44 Harry Chamberlain Court

All reports

Inspection report

Date of Inspection: 18 June 2012
Date of Publication: 5 July 2012
Inspection Report published 5 July 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

The provider was meeting this standard. People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

User experience

One person who was asked said that they felt safe living in the service. They said "If I was worried about anything I would tell the staff."

Two people showed us their bedrooms which held a lockable cabinet that they could keep their valuables in. People opened their bedroom doors using their own set of keys. This meant that people were supported to keep their belongings safe.

Other evidence

We saw the staff training records which showed that they were provided with training on safeguarding vulnerable adults from abuse. This was confirmed by a staff member who was spoken with who told us that they had been provided with the training, that they knew what actions to take if they were concerned about people's safety and that they were aware of the provider's safeguarding and whistleblowing procedures.

When we arrived at the service a staff member asked for our identification and to sign in the visitor's book. This showed that they knew what to do to protect people using the service from others who did not have a right to access their home.

Two people's care records that were seen held risk assessments which explained how the risks in their daily living were minimised. Where people required support with their finances there were records in place which showed that people were supported to manage their finances safely.