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Archived: Royal Mencap Society - 12 Wales Street Requires improvement

All reports

Inspection report

Date of Inspection: 3 February 2014
Date of Publication: 4 March 2014
Inspection Report published 04 March 2014 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 3 February 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

The provider has met this regulation. People had generally been protected against the risks of unsuitable premises.

Reasons for our judgement

We spoke with two people. They said that they were satisfied with their bedrooms. One person told us that they could have all their personal possessions in them. This enabled them to have homely accommodation that met their needs. It showed that people’s choices had been taken into account.

We spoke a relative of two people living at 12 Wales Street. We were told that the home was kept in a clean and tidy condition.

We toured the home. We found it to be clean, tidy and odour free. We found that furniture and decor had been of a good standard in all areas of the home. Bedrooms were attractively presented, contained personal possessions and looked homely and individual to the person.

We found that people's bedrooms had locks on them that would enable the door to be locked with people not being able to get out of the room. We asked the manager to look at the replacement of these locks to ensure there was no risk that this could ever occur to compromise people freedom. The manager later sent us information stating that keys would be provided inside bedroom doors so that it was not possible for people to be locked in. This needs to be tested to see if this system works in practice.

Staff told us that the home was maintained in good condition. If any repairs were needed, staff said they were swiftly attended to. We looked at the maintenance book. This listed issues that needed to be rectified. Issues had been ticked off and dated as having been attended to. This helped to ensure a homely and safe environment for people.

We looked at fire records. Fire bell tests had been carried out at the required frequency. Monthly tests for emergency lighting systems and weekly fire alarm tests had also been carried out.

The last recorded fire drill was in January 2014. There was a previous fire drill in March 2013, a gap of ten months. We asked the manager to ensure that fire drills were carried out on a regular basis. The manager said this would be carried out. We saw that fire drill records were comprehensive. They included what happened during the drill and which staff members took part.

There was evidence in the fire officer’s report of March 2013 that the service had satisfactory fire precautions in place. This meant that people had been protected from fire risks.