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Archived: Royal Mencap Society - 12 Wales Street Requires improvement

All reports

Inspection report

Date of Inspection: 3 February 2014
Date of Publication: 4 March 2014
Inspection Report published 04 March 2014 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 3 February 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

The provider has met this regulation. People were protected against the risks associated with medicines because the provider had arrangements in place to manage medicines.

Reasons for our judgement

We spoke with two people about this issue. They said staff supplied their medication when they were supposed to take it. No one said that they wanted to keep or take their own medication.

A relative we spoke with did not report any problems with medication being properly supplied by the service; ’’when they have come home in the past it has always being clear when to give the medication. There has never been a problem’’.

Staff members told us that they had received training to administer medication to people. They said that before new staff could undertake this, they had to be assessed by the manager as being competent. The manager also told us that this was the system in place. This provided a safeguard aimed to ensure that people received all their prescribed medication.

We looked at medication supplies. We found that they were up to date. This meant they had been properly given to people. We saw a staff member giving medication to a person. This was carried out correctly and the person was encouraged to take it.

Medication records were found to be up to date. Medication had been kept securely. This meant that the risk of medication being taken by someone for who it was not prescribed for was controlled.

We saw other useful information being available to staff, such as any allergies that people had and information about what medication was for. This meant staff had been provided with relevant information to be able to protect people's health needs.