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Keychange Charity Rose Lawn Care Home Outstanding

All reports

Inspection report

Date of Inspection: 23, 27 May 2014
Date of Publication: 21 June 2014
Inspection Report published 21 June 2014 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 23 May 2014 and 27 May 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and reviewed information given to us by the provider.

Our judgement

People were protected from the risk of infection because appropriate guidance had been followed.

People were cared for in a clean, hygienic environment.

Reasons for our judgement

At our previous inspection we made a judgement that people were not cared for in a clean, hygienic environment. Following the inspection the provider wrote to us detailing in an action plan the arrangements that would be put in to place to rectify our concerns.

At this inspection we found that improvements had been made and the home had systems in place to ensure people living at the home, staff and visitors were protected from the risk of infection.

We were taken on a tour of the building by the deputy manager. We saw that there were now star locks on the laundry room, boiler room, sluice rooms and cleaning cupboard and these rooms were all locked. We were told that staff were asked to sign each morning for a set of keys which they returned at the end of their shifts. This meant the home protected people from accessing areas of the home that may put them at risk of injury.

The deputy manager told us that the sluice had been replaced and an additional sluice installed on the ground floor since we last visited. Staff confirmed to us that the sluice was in working order.

We found the home felt very welcoming and was clean and free from odours. We looked at the laundry and saw that this area was regularly used and was kept orderly tidy and clean. The home had employed a designated laundry assistant and replaced a worn ironing board.

We looked at the kitchen area. We found it was clean and tidy and that an improved cleaning schedule for the kitchen assistant and chef had been put into place. We saw that cleaning schedules were consistently signed to show the cleaning was completed. Senior staff told us they regularly checked the cleaning schedules had been completed, however these checks were not documented.

A person living at the home told us “They keep it nice and clean here” and a visitor said “It is lovely here they keep it beautifully clean”.

In December 2013 the home had been inspected by the food standards agency and were awarded a food hygiene rating of five stars, the highest rating. We saw records of the visit which recommended other improvements such as cleaning of the skirting boards in the dry food area. The chef told us these were now regularly steam cleaned. This showed the home had made further hygiene improvements on the kitchen.

We looked at the chemicals held at the home in the designated cleaning and chemical room. We saw that the chemicals were organised in an orderly fashion. We saw that the COSSH folder that gives information about the chemical contents of cleaning items held in the carer’s office contained the relevant data sheets to chemicals used at the home. The provider may find it useful to note that the data sheets would benefit from being filed in order to prevent delays in accessing the relevant data.