• Doctor
  • Independent doctor

Archived: Dr John Brook Medical Practice

23 Oakhill Avenue, London, NW3 7RD (020) 7435 0211

Provided and run by:
John Brook

All Inspections

28 March 2013

During a routine inspection

During our inspection we did not speak with any of the people using the service as there were no appointments booked.

We saw the patient's feedback summary that indicated that all of the patients participating in the survey were satisfied with the services provided by the surgery. We saw that people who use the surgery had confidence in the doctor and that they felt that their dignity and privacy were respected.

Patients were referred to other specialists and supported to access the NHS services where long term treatment was required. This meant that people's individual care needs were met.

Clear information regarding the cost of the services was provided to its patients by the provider.

The premises were suitable and clean. The provider had arrangements in place for clinical waste disposal, and the environment was risk assessed.

Patients were treated by competent staff; doctors had successfully completed appraisals with the Independent Doctors Federation and were revalidated by the General Medical Council.

We saw that records were well organised, they were also kept secure and confidential.