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Inspection report

Date of Inspection: 10 January 2013
Date of Publication: 29 January 2013
Inspection Report published 29 January 2013 PDF | 76.99 KB

Overview

Inspection carried out on 10 January 2013

During a routine inspection

We visited Hubbard Close on 10 January 2013 and found a very friendly, welcoming environment. At the time of our visit four people were living in the home.

We spoke with two people who told us they enjoyed living in the home and that staff were kind and supportive, assisting them to maintain their independence wherever possible. We observed positive engagement and interactions between staff and residents and saw people were treated respectfully at all times. The people who lived at Hubbard Close had lived together for many years.

We also spoke with two members of staff on duty who had worked at the home for a number of years, and also the head of service. Staff were knowledgeable about people’s needs and preferences and we saw these were responded to appropriately.