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Inspection report

Date of Inspection: 19 December 2011
Date of Publication: 26 January 2012
Inspection Report published 26 January 2012 PDF | 56.45 KB

Overview

Inspection carried out on 19 December 2011

During a routine inspection

One of the people who spoke with us said that they liked the staff as they helped him to do things for himself. They said, "I love living here, the staff help me with all sorts of things". Another said that they liked living there and that the staff were kind. One person told us that they looked after their own medicines with a bit of staff support.

We observed staff supporting people in a kind and sensitive way. There was good communication between staff and people living in the home.

During our visit we heard people living in the home telling one of the people to, "Shut up" and to, "Be quiet".