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Archived: Forest Edge

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Inspection report

Date of Inspection: 26 September 2013
Date of Publication: 25 October 2013
Inspection Report published 25 October 2013 PDF | 78.72 KB

Overview

Inspection carried out on 26 September 2013

During a routine inspection

We asked the assistant manager and care workers to explain how they ensured that people using the service gave their consent to care and treatment. We were told that people were asked for their consent before they received any care or treatment. We looked at four care plans and found that people who used the service had signed their care plans agreeing to the care that was to be provided.

We looked at four care plans which included pre-admission assessments. The assessments covered all emotional, social and health care needs. The care plans contained details of the aims and objectives to maintain levels of independence to the person so that they felt comfortable at the home. Daily care notes were updated with the care given and details of the moods and feelings of the people living at the home.

People were supported to eat and drink sufficient amounts to meet their needs. We observed people during the lunchtime period. People were given a choice of drinks and asked about the meal they had chosen earlier in the day. Care workers were available to support people to eat and encourage them to finish their meals.

The personnel records for care workers contained evidence of the interview they had undergone prior to appointment. Interviews were conducted by the registered manager and a standard set of questions was used. New care workers completed a written questionnaire to ensure that they were physically and mentally fit for the work that they were applying for.

Regular ‘residents’ meetings were held at the home and these were well attended. Relatives of people who used the service were also invited to attend. Most of the people we spoke with told us that they found these meetings to be of importance because it was ‘good to know what was going on” One person who used the service said: “It’s nice to be asked about how I am feeling”.