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Octavia Housing - Leonora House Good

All reports

Inspection report

Date of Inspection: 28 August 2012
Date of Publication: 14 September 2012
Inspection Report published 14 September 2012 PDF


Inspection carried out on 28 August 2012

During a routine inspection

People who use the service told us that they were involved in planning their care and were treated with respect. They told us that they valued the quality of care they received and the skill and kindness of staff. One person said, �staff are fantastic to me, they always help me�. Others confirmed that they were able to live their lives with the support they needed.

Everyone told us that they felt safe with care staff and could comfortably approach staff and managers to raise a concern if they had one.