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Temple Grove Care Home Outstanding

All reports

Inspection report

Date of Inspection: 11 March 2014
Date of Publication: 17 April 2014
Inspection Report published 17 April 2014 PDF

Overview

Inspection carried out on 11 March 2014

During an inspection looking at part of the service

This inspection was carried to follow up on areas of non-compliance identified at our last inspection in January 2014. We found that improvements had been made.

At this inspection we met with the provider, manager, deputy manager and four people who used the service. People told us that they felt they were looked after. One person said "I find it very good here". Another commented "I am well looked after. Staff try very hard".

We found that care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. Care plans and risk assessments were up to date and reviewed regularly. There was evidence that care and support was provided in line with care plans. The service monitored the health and welfare of people who used the service and took appropriate action when changes in needs were identified.

The records we looked at were up to date and maintained to an appropriate standard. We saw that monitoring charts were filled in correctly. Care plans reflected people's most recent assessed needs. Records were stored appropriately and were accessible to those that needed to see them.