18 September 2013
During a routine inspection
We found that Purbeck Care had made improvements to the way medicines were handled and managed. Medicines were kept and administered safely. Appropriate arrangements were in place to record medicines and training had been arranged for staff to ensure they were competent in supporting people with this aspect of their care.
People who used the service, staff and visitors were protected against the risks of unsafe or unsuitable premises. We found that the provider had plans in place to maintain and refurbish the premises. Repairs were being carried out where there were identified needs to ensure the home was safe and suitable for use. People who used the service spoke positively about their home and had been involved in choosing colour schemes and accessories to personalise their bedrooms.
The provider was taking appropriate steps to ensure that there were enough staff available, with suitable qualifications, skills and experience, to meet people's needs. Staff told us that, overall, there were enough staff to meet people's needs and they felt they had the right knowledge and skills to support people.
The provider had arrangements in place to deliver training and support to staff. Staff told us they felt supported in their work and that improvements had been made to the training provided. However, these arrangements had not been fully implemented. This meant that staff had not always received appropriate training, supervision and appraisal to ensure they were able to deliver care and treatment to people safely and to an appropriate standard.