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Woodside Care Home Inadequate

We are carrying out a review of quality at Woodside Care Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 11 September 2012
Date of Publication: 5 October 2012
Inspection Report published 5 October 2012 PDF

Overview

Inspection carried out on 11 September 2012

During an inspection looking at part of the service

As part of our inspection we spoke with people who use the service. They spoke positively about the care and support they received. They told us their views had been sought by staff speaking to them personally, residents' meetings and questionnaires.

Comments from people who used the service included, "I can always talk to staff", "I can ask staff to do anything for me and they are so kind and patient" and "I am happy enough here."

During the visit we spoke to a relative who confirmed they were asked their opinions about the quality of service offered to their family member. They told us staff were patient and willing to listen.