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Woodside Care Home Inadequate

We are carrying out a review of quality at Woodside Care Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 16 April 2012
Date of Publication: 8 May 2012
Inspection Report published 8 May 2012 PDF


Inspection carried out on 16 April 2012

During a routine inspection

As part of our inspection we spoke with a number of people who use the service. They spoke positively about the care and support they received. They told us they liked living in the home and confirmed that they were supported to make choices and decisions about the care they received. Some people gave us negative comments about how their views were sought and staffing levels within the home.

Positive comments included, "The girls are wonderful here", "The staff help me with any thing I want to do" and "Staff discuss my care plan."

Negative comments included, "Sometimes staff take a long time to answer my call bell", "I cant always get someone to take me out shopping" and "Staff dont ask me if I like living here."

During the visit we spoke with visitors who expressed their satisfaction with the standards of care at the home. They told us the staff were good and they were kept informed of any changes.