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Archived: Summerfield Care Home

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Inspection report

Date of Inspection: 26 May 2011
Date of Publication: 27 October 2011
Inspection Report published 27 October 2011 PDF | 60.73 KB

Overview

Inspection carried out on 26 May 2011

During a routine inspection

People told us that the home had a happy atmosphere. Six people and two relatives said that that staff were “kind and helpful.” People said they had enough to do during the day. They said that staff met their needs and requests and that they would feel comfortable talking to the manager or seniors if they had any concerns.

We observed six people in the Daily unit lounge to help us understand what it is like to live there. This involved people who could not tell us about their experiences of living at the home. We saw that people have individual routines, and made choices about food and medication which were respected. We saw that staff talked to people in a respectful way, encouraged their independence and helped discreetly with personal care.

Relatives said that they had more contact from the home over the past three months so that they knew what was happening to their relative.