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Spencer Private Hospital Good

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Inspection report

Date of Inspection: 13 March 2013
Date of Publication: 13 April 2013
Inspection Report published 13 April 2013 PDF


Inspection carried out on 13 March 2013

During a routine inspection

We spoke with two people who used the service. They both told us that they were consulted before any care or treatment was given to them. One person said, "They tell me about what they are going to do and say, "Is that okay?". Both of the people we spoke with said that they were very happy with the care and treatment that they received. One person told us, "The staff are very friendly and courteous. They listen to what I say and are very nice."

We looked at the care and treatment plans for six people who used the service. Each plan included a care or treatment pathway dependent on the reason for their admission. Each plan was personalised for the individual and contained risk assessments that were reviewed on a daily basis throughout the person's stay. We saw that people's care and treatment plans were stored in a locked trolley kept in the reception area whilst they were being cared for and treated in the hospital.

All the areas of the hospital that we saw looked clean and bright. In each room people were provided with individual antiseptic wipes. We spoke with two people who used the service. They both told us that nurses and doctors always used the antiseptic hand gel just inside the door to their room before providing any care or treatment for them.

We saw from the two staff files that we looked at that people had only started work after a full Criminal Records Bureau (CRB) check had been received. Two references had been obtained for each new staff member.