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Archived: Prudential Care Home Limited (No146)

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Inspection report

Date of Inspection: 24 June 2011
Date of Publication: 3 August 2011
Inspection Report published 3 August 2011 PDF | 159.67 KB

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Overview

Inspection carried out on 24 June 2011

During a routine inspection

We talked to people living in the home and spent time observing the support and lifestyle they experienced. People were very positive about the home, and advised that they were provided with the care that they need, and that they were well settled in the home. They are given choices and have formed good and supportive relationships with staff and management. One person noted ‘the staff are so good.’ They confirmed that they saw healthcare professionals when needed, and they received their medication at the prescribed times. They were happy with the food served in the home, and positive about the home environment.

A variety of activities were available, however not all people chose to engage in them. People were clear about who they could speak to if they had a complaint or felt at risk of harm. There were appropriate quality control procedures are in place for the home. One person noted ‘I like it here.’ A relative, had noted in a feedback questionnaire ‘I have been very impressed with the standard of care my [relative] has received whilst he has been at 146 Carlingford Road.’