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Inspection report

Date of Inspection: 9 December 2013
Date of Publication: 19 December 2013
Inspection Report published 19 December 2013 PDF | 79 KB

Overview

Inspection carried out on 9 December 2013

During a routine inspection

Some of the people who used the service were not able to comment in detail about the service they received due to their healthcare needs. We spoke to three visitors to the service who told us that they were pleased their friends and family lived at Trewartha.

We saw people chatted with each other and with staff and people’s views and experiences were taken into account in the way the service was provided and delivered in relation to their care.

People experienced care, treatment and support that met their needs and protected their rights. People were protected by the home’s infection control procedures, management of medicines and people were protected by the home’s robust recruitment procedures.

We found staff received appropriate professional development and supervision.