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Inspection report

Date of Inspection: 10 May 2011
Date of Publication: 9 June 2011
Inspection Report published 9 June 2011 PDF | 139.03 KB

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Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 10/05/2011, checked the provider's records, observed how people were being cared for, talked to staff and talked to people who use services.

Our judgement

Induction training is provided for all new staff. Supervision is ongoing and takes place regularly. Staff training is being offered and provided. This contributes to the ongoing safety and welfare of the people living at Trewartha.

User experience

We received no comments from people that use the service or from other professionals about staffing at Trewartha.

Other evidence

Trewartha provides training for staff, which covers induction, NVQ, and other required training. Employment records seen show that staff receive a comprehensive induction period that takes into account the Skills for Care standards.

We saw the training matrix showing what training current members of staff have received. This covers training required by law and also what training staff need in order to meet the needs of the people living in the home (e.g. fire training, moving and handling, first aid, medication, etc). This shows that staff receive the training required.

Supervision of staff is important to ensure that staff are supported to provide care and treatment to people who use the service. There is a detailed record of supervision for each staff member.