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Inspection report

Date of Inspection: 10 May 2011
Date of Publication: 9 June 2011
Inspection Report published 9 June 2011 PDF

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People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

Recruitment procedures are robust to ensure that people using the service are protected from risk of harm.

User experience

People said they were happy with the support they received from staff. People that live at Trewartha were seen to be comfortable around and with staff. A visitor to the home said the staff were “excellent”.

Other evidence

We saw three randomly selected staff files. A recruitment policy and a equal opportunities policy is in place, which gives guidance on the checks to do prior to the offer of any employment within the home and also to ensure no one is discriminated against during the recruitment process. All employees are required to complete an enhanced Criminal Records Bureau (CRB) check. Some employees will commence employment prior to this check being received, but only once an Independent Safeguarding Authority check first confirms the worker is not barred from working with vulnerable people and once the manager has put a risk assessment in place. Whilst waiting for the full CRB check the staff member will be working under the supervision of an experienced member of staff at all times. For workers from overseas checks of legal entitlement to work in the UK are made, and that their qualifications, competence and experience are equivalent to the UK's.

Ongoing training is provided, relevant to the job the staff are expected to carry out.