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Inspection report

Date of Inspection: 10 May 2011
Date of Publication: 9 June 2011
Inspection Report published 9 June 2011 PDF | 139.03 KB

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People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 10/05/2011, checked the provider's records, observed how people were being cared for, talked to staff and talked to people who use services.

Our judgement

The environment of the home is suitable and promotes the dignity of people using the service, though the service does not always ensure areas within it are properly and promptly maintained.

User experience

People told us they liked their rooms and these were seen to be personalised. The service was seen to be clean throughout.

Other evidence

Trewartha is situated in a residential area of Carbis Bay in its own grounds. The main entrance is accessible for wheelchair users. The accommodation is on one level. One area of the building has further floors used as offices, training room and a sleeping-in room for duty managers. The entrance hall leads to a central activity and sitting area. The four wings are arranged in two pairs, each pair with their own dining and sitting areas.

Cornwall Care Ltd continues to maintain and refurbish the home’s décor and furnishings. Some areas of the home are in need of redecoration, but Cornwall Care are applying for planning permission for a new purpose built home nearby.

Furniture is of good quality and in good condition. People living there, and a visitor, said that the home is kept clean and fresh. The gardens are accessed through two sets of doors. There is an extensive paved area with garden furniture.

Bedrooms were seen to be comfortable and pleasant, and kept clean.

The washing machines and tumbler driers are industrial standard. Clothes and linen for laundry is transported through the home in sealed red bags or covered containers. People said they were satisfied with the laundry service. Peoples’ clothes appeared well cared for.

There are five assisted baths and one level entry shower. The toilet and bathroom doors have clear signs and suitable locks. Toilets are situated throughout the home. All the bathrooms and toilets inspected were fully tiled, and clean.

Facilities for staff hand washing, with hand wash and paper towels, were situated throughout the home. We saw that there were good supplies of gloves and aprons. Equipment and adaptations were in place to assist with mobility and transfers.